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Our comprehensive approach uncovers unique insights and cross benefits for clients – whether they utilise one or all our services. Either way, the process is more seamless. And more profitable. By engaging ECOMM2 as a co-sourcing partner for the e-commerce products and services you need, you get the most out of your online channel.

Brett Sinclair Brett has a Bachelor of Commerce and Masters Degree in E-Business and Information Systems. Brett drives the overall business strategy and commercial relationship for customers. Brett founded the company on the basic tenet of aiming to provide a breakthrough business model for companies wanting relief from the frustration and opportunity cost of underperforming e-commerce channels. Brett set up the partnerships including the underlying technical and commercial fabric that allows ECOMM2 to deliver clients a full service solution for ecommerce marketing and operations.

Dale takes the reigns once a business is on board as an ECOMM2 client. Leveraging off 6+ years of online retail experience, Dale oversees the key day to day client business e-commerce operation. Dale works cross functionally with various client and ECOMM2 stakeholders ensuring the implementation of sales growth strategies and working pro-actively in client problem and opportunity resolutions. Dale oversees reporting of client e-commerce operation goals, campaigns and is constantly driving towards performance improvement for all aspects of the clients e-commerce technology, marketing and operations.

Marcus is a person capable of carrying out two professions in one. He works across both User Experience/Interface design and front end development. To lead both areas demonstrates his technical and analytical ability marries up amazing well to his superior digital design expertise. His client communication and workshop skills are first class and he is able to guide customers through the usability and ease of use issues layered up against the scale and potential of the ECOMM2 platform solution. Marcus is part marketer, part designer, part project manager which all packaged up is a complex multi-faceted and challenging role that he carries out to the equal of anybody in the market.

Aaron is a decisive and tenacious member of our team working constantly on the analysis and implementation of client campaigns, operations issue management and making sure any inefficiencies are identified and resolved as they arise. Aaron will work with end customers and suppliers to identify and resolve customer experience problems and identify root causes to prevent future problems. Aaron is constantly working on the ongoing improvement of our customer’s e-commerce environment and works to ensure outcomes of building and driving the e-commerce operations is about continuous improvement.

Lucy is a decisive and tenacious member of our team working constantly on the analysis and implementation of client campaigns, operations issue management and making sure any inefficiencies are identified and resolved as they arise. Lucy will work with end customers and suppliers to identify and resolve customer experience problems and identify root causes to prevent future problems. Aaron is constantly working on the ongoing improvement of our customer’s e-commerce environment and works to ensure outcomes of building and driving the e-commerce operations is about continuous improvement.

Andrew works closely with our marketing and operations team on various projects to help drive digital strategy that will bring traffic to our client web sites. Andrew manages all social media channels as per our client agreements and is charged with driving content for web sites, social media, media releases and other marketing communication channels. Andrew assists where required in managing content strategy, guidelines, benchmark reporting and the meshing of social media campaigns with the clients overall marketing strategy. The role is centred on constantly identifying opportunities for ongoing growth, optimisation and improvement of the content marketing function for ECOMM2 and clients (as per contracted obligation)

Cam is accountable for audience metrics and execution, search engine optimisation and marketing and tracking the consumer experience for our client projects. Cam has an outstanding knowledge of how the SEO world works and is very strong in the technical aspects of SEO and how bigger scale projects work. Cam is fully conversant with SEO, SEM, social media and marketing industry trends which ensures his analysis and recommendations are strong and relevant to our customers needs. Cam also monitors and evaluates our results for customers and oversees search performance across the major search channels to improve our client rankings. His ability to think creatively, strategically is coupled to real attention to detail and the ability to effectively multi task in a very much deadline driven environment.

Allan is a long time business and professional services strategy consulting principal. Having owned large and successful service companies that specialised in delivering results and getting required outcomes for leading companies he knows what it takes to drive top line growth and meet stakeholder expectations. He understands business frameworks and is capable of helping define and drive organisational change. He has a balance of contemporary knowledge centred on digital transformation and marrying those challenges into your current processes. A key is helping you understand the separation of roles and function required to ensure ownership of the service delivery chain of your business and ensuring alignment of interests by process owners.

Milan is our amazing Art Director / Digital Designer with over 15 years experience in digital and graphic design arena, ranging from advertising, branding and publishing to web design, apps and social media in various markets including retail, B2B & B2C. In other words a veteran of the media battlefield. Throw any brief at Milan and with enough time and coffee he can produce miracles. Milan is comfortable working one on one or driving your team to a great design outcome. Milan is solution focussed and always presents options never painting you or your team into a corner. What we like and our clients like is Milan is not only creative but tenacious and persistent and with that gets the job done

Sarah Cannata has a Bachelor of Journalism and has been assisting a wide range of clients in developing high quality content for almost 7 years. Working alongside corporates as well as small to medium businesses, Sarah’s skill lies in helping clients to develop a voice for their brand that speaks to their clients and generates leads. She is also a Huffington Post contributor and a passionate storyteller.

Suzi is a qualified accountant completing a Bachelor of Business in Accounting at Monash University and later completing a Graduate Diploma with the Institute of Chartered Accountants. She has seven years experience with one of Australia’s largest accounting firms working with clients in varying industries. Suzi is the consummate finance and project office professional who ensures our business is compliant in all aspects and meets all of its commercial obligations in a timely and professional manner.